Get In Touch

Contact Us

Have questions? Need support? We're here to help you with all your tech needs.

Email Support

Send us an email and we'll respond within 24 hours

support@optimalsols.online

Service Areas

We provide services across Pakistan and internationally

Pakistan (All major cities)
Remote Support Worldwide

Availability

We're available 24/7 for urgent support requests

Monday - Friday:9:00 AM - 10:00 PM
Saturday - Sunday:10:00 AM - 8:00 PM
Emergency Support:24/7 Available

Frequently Asked Questions

What areas do you serve?

We provide on-site services across all major cities in Pakistan. Our remote support is available worldwide for clients with stable internet connections.

How quickly can you respond to my request?

We typically respond to booking requests within 24 hours. For urgent issues, we offer priority emergency support available 24/7.

Is remote support safe?

Absolutely! We use secure, industry-standard tools and only access your device with your explicit consent. You can terminate any session at any time, and we never access your system without your knowledge.

What payment methods do you accept?

We accept various payment methods including bank transfers, mobile wallets, and cash for on-site services. Payment details will be discussed during the confirmation call.

Do you offer warranties on your services?

Yes! We stand behind our work. If the same issue occurs within 7 days of service completion, we'll fix it at no additional charge.

Can I reschedule my appointment?

Of course! Just contact us via email with your ticket ID, and we'll be happy to reschedule at your convenience.

Didn't find your answer?

Contact us directly and we'll be happy to help with any questions or concerns you may have.

Email Us Now

Ready to Get Started?

Book your tech support service today and let our experts solve your computer problems efficiently.